Privacy Policy
How we collect, use, and protect your personal information.
Last updated: March 2026
Cumulus Healthcare Solutions (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cumulus.healthcare or use our services.
1. Information We Collect
Personal Information
When you contact us, request a demo, or use our services, we may collect:
- Name and job title
- Email address
- Organisation name
- Phone number (if provided)
- Message content from contact forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- IP address (anonymised where possible)
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Schedule consultations and demos
- Improve our website and services
- Send relevant updates about our solutions (only with your consent)
- Comply with legal obligations
3. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse website usage. You can control cookie preferences through your browser settings or via our cookie consent banner.
Types of cookies we use:
- Essential cookies: Required for the website to function properly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our website. Data is anonymised and used solely for improving the site.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Cloud hosting providers (for secure data storage and processing)
- Analytics services (anonymised usage data only)
- Legal authorities (when required by law)
5. Data Security
We implement industry-standard security measures including encryption, two-factor authentication, and secure cloud infrastructure to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at info@cumulushealthcare.com.
8. International Data Transfers
As we operate across multiple regions including the UAE, Middle East, and Europe, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Cumulus Healthcare Solutions
Email: info@cumulushealthcare.com